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FAQ
1
How much does it this cost?
2
Am I Buying a star?
3
How long does this last?
4
Are other companies I see on the Internet the same?
5
What is a star name I can use?
6
What is the best way to order?
7
Can I write to you?
8
Can I get a duplicate copy of my chart and certificate?
9
How will the recipient know the star package is from me?
10
Can I order an “Extra Bright” or “Binary” star package?
11
What is a Star Group (also called a Couple’s Stars
12
What is the expected delivery time for my package?
13
If I order a gift for someone overseas, when will the material arrive?
14
My package was damaged. Can it be replaced?
15
If I am not satisfied when I receive my order, can I return the product?
16
I need Star Registry customer service assistance.
17
When I order, can I choose an area of the sky?
18
Can I request a star location near another star?
19
Is there a constellation that is visible from Europe, North America, and China?
20
Is there a Constellation that is visible from Australia, the US, and Europe?
21
There is a “star number” on my International Star Registry certificate. What is this?
22
Can I see all of the zodiac constellations from the United States?
23
Is there a scientific number for my star?
24
What is the Visual Magnitude and where do I find it?
25
Can I request a star that I can see with the naked eye?
26
Do you have an online list of star names?
27
Will the scientific community recognize my star name?