Why Do Business With Wells Fargo Home Mortgage & Sharon Natarus?
As trusted advisors we realize that you have many options; that is why we strive to provide our customers not only with competitive loan programs, but we strongly believe in providing you with the superb service you deserve. As you can see, our beliefs, dedication, core values, and core vision have led us to thrive and grow.
Integrity
We at Wells Fargo Home Mortgage believe that our reputation is the single most important asset we have. We have worked hard to earn that reputation, and we continue to work even harder, to maintain it. We will fulfill our commitment to you in the time frame we promise. Our integrity and associated performance has allowed us to build a business that is largely referral based.
Experience
A critical need in business relationships is experience. Wells Fargo has been in the financial services industry for over 150 years with more than 1800 offices in all 50 states. I started my mortgage-banking career in 1987 and have been with Wells Fargo for over 14 years of my career.
Communication
We strongly believe communication is the foundation of a solid relationship. To ensure there are no questions or concerns, we adhere to the following communication standards: immediate response times updating you on all transactions as information changes; communication delivered the way you request (by phone, fax or electronic). With these systems in place, you never have to wonder what is happening with your financing.
Our Promise
• Prompt Communication
• High commitment to customer service
• Competitive rates and fees
• A "Customer for Life" marketing program
OUR DREAM:
To make home ownership a reality!
