Dr. R. Johnston Dentistry P.C.

We are very fortunate to have qualified and friendly staff to greet you which makes every visit a pleasant one for you and your family. We currently have 2 registered hygienists, 2 Level II dental assistants and 2 business team members. They are always available whether you have dental questions, concerns, need more information regarding your treatment plan, insurance claims or simply wishing to schedule an appointment. Please visit our "Staff" page to see all of the beautiful faces that help put the "Dynamic" into our dentistry.

New Defibrillator

In May of 2009, we completed our CPR recertification and also all became trained in the use of a defibrillator. The defibrillator has become an important fixture in public places including hospitals, arenas and even malls and we are happy to announce that we have now installed one at the office. In an emergency situation it has proven to be a true life saver so we are happy to have one available for our clients.

Continuing Education

We strive to keep our practice current and up to date by attending dental conventions and courses whenever we can. These meetings are always fun, team oriented trips and we return energized and anxious to share new information and products with our clients as well as applying new advanced techniques. Should you need additional services we also have a strong network of recommended specialists.

Going Green

We just had a new computer system installed in August. The computers are now managing our charts, medical histories, treatment plans and even x rays for each client. We are well on our way to becoming a paperless office! As well, we are able to communicate to each other from front desk to treatment room by using the messenger feature on the computer. This may save us a few steps and gain us a few extra minutes with our clients!

Office Policies

We like to stay very organized and have put some policies into place which help us run an efficient and fair practice. Except for some Invisalign treatments, payment for all other treatment is due the same day as your visit. For your convenience we accept the following method of payment: Visa, Master Card, Debit or Cash. We always do our best to assure that your Insurance company is notified by Electronic Data Interchange,(EDI) or by mail so that you receive your reimbursement as quickly as possible. Many of our clients have made arrangements with their dental benefits provider to do direct deposit for their reimbursements. This option really speeds things up and clients report that it all happens sometimes in as little as 24 hrs.

Our time is very valuable to us, so we have implemented a “24 hrs. notice” policy for any appointment changes. We usually give an appointment card, printout on each invoice, and extend a courtesy call to confirm upcoming appointments at least a week in advance. When a client doesn’t show or is very late for a scheduled appointment, it adversely affects many others. We understand that sometimes it is unavoidable, and since valuable time is lost, we feel that it justifies the nominal fee that is charged when insufficient notice is given. It is also a way to keep costs down, which in the end, allows us to pass this on to our clients.