D&D Automotive Repair
Welcome to D&D Automotive Repair. We have been providing Waukesha residents with quality automotive service, maintenance and repair service since 1993. Our goal is to create a trust-based relationship with you that will stand the test of time. Our customers can expect worry-free driving, lower overall service cost and longer service life.
D&D Automotive Repairs is an approved AAA repair facility. AAA has a strict approval process and checks our customer's satisfaction level constantly. We understand that your vehicle is a major investment and that is why we care for each customer's vehicle as if it were our own. We also understand that car repairs are a hassle. That's why your overall experience and satisfaction is our #1 goal.
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THE VALUE OF VALUE
What is value? Is it when something is the cheapest? Or is it what you get for your money. When it comes to the automotive industry here are some thoughts to consider:
In order for a shop to do things cheaper what are you giving up? Does the shop have experienced professionals with ongoing education that are compensated properly or people just learning by trial and error on you car? Do they carry garage liability insurance in case something happens? Do they constantly update their information sources and equipment to keep up with today's technology? Do they use the best quality parts or just the cheapest they can buy? How long and how far do they stand behind their work? Do they offer above and beyond services like shuttle service, loaner cars, service reminders, car care clinics, courtesy check?
What is value to you?
WHAT TO EXPECT FROM D&D
Not only do we address your immediate repair concern but our technicians will perform a FREE COURTESY CHECK of your vehicle to identify any needed maintenance in order to head off problems before they become expensive.
In every possible instance, we will try to explain the nature of the service or repair and give you an estimated cost before we proceed with any work on your vehicle. Some vehicles will require diagnostic testing in order to complete the estimate. If there are a number of repairs that need attention we will prioritize the repairs for you and address the most urgent repairs first.
When you come in to pick up your car or truck, we will explain what we have done to your vehicle and why. We will gladly answer any questions you might have. We understand that having problems with your vehicle can be a stressful ordeal and we want to make your experience as pleasant as possible.
